Di470
format these documents that need a consistent look for that printer, and use only that particular printer to print these documents. If there are any further
questions, please feel free to contact the National Systems Solutions Group at 1-800-825-5664.
Solution ID Solution Usage
TAUS0656300EN*
Description
SAP device types availability.
Solution
Refer to attached Marketing Bulletin #06-GB-039 for details.
Note : To view a PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html
Solution ID Solution Usage
TAUS0656577EN*
Description
Unable to install 32-bitdrivers on a Microsoft Windows 2003 64-bit server formigration to the 32-bit clients.
Solution
The 32-bit driver files are not recognized when attempting to load on a 64-bit system, therefore, the files must be pulled from a 32-bit system in order to add
additional driver support on a 64-bit server:
1. After installing the 64-bit driver on the server, install the matching 32-bit(PCL, PostScript Visual, PostScript (Plug-in) or PostScript (Adobe) driveron one of
the clients.
2. The driver files will be placed in C:\WINDOWS\inf folder on the client.
3. Share this folder on the network so that the 64-bit server has access.
4. From the server, when adding additional drivers, browse to the shared folder on the workstation
5. Select the appropriate .inf file from the shared folder on the client - the driver files will then be pulled over to the server to support other 32-bit clients when
migrating the driver files.
Note: It is important to install the same type of driver on the client to match the driver installed on the server.
Solution ID Solution Usage
TAUS0657843EN*
Description
Can a subject line be entered when using scan to E-mail?
Solution
The Pi5500 controller does not allow a subject line to be entered for scan to E-mail.
Solution ID Solution Usage
TAUS0700244EN*
Description
How to determine what version of Sun Java™ is installed on a Microsoft® Windows workstation.
Solution
To determine what version of Sun Java™ is installed, perform the following:
1. From a command prompt type:java -version
2. Press Enter.
3. The version of Sun Java™ will be indicated. If the command is not recognized then Sun Java™ is not installed.
Solution ID Solution Usage
TAUS0700356EN*
Description
Display is in Japanese after replacing the RAM pack.
Solution
CAUSE: Incorrect settings.
SOLUTION: Please verify that the Marketing Area is set to "MC". Since the display is not English, refer to the Service Manual, starting on page S-18.
1. To get into the "Tech Rep Mode," press the "Utility" key.
2. The second box from the left is "Meter Count".
3.Press Meter Count and then Stop, 0, 0, Stop, 0, 1.
4.In the Tech Rep Mode, the third box down on the left is "System Input".
5.In System Input, the second box down the left is "Marketing Area".
6.Within Marketing Area, the second box from the left is "MC".
7.Select "MC" and back out of Tech Rep Mode.
35
Copyright 2007, Konica Minolta Business Solutions U.S.A., I nc.
September 2007
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